Installation typically takes 2-3 business days in major cities. However, in B/C class cities, it may take longer. You will be informed of the tentative time when booking the installation request.

Wooden doors with a thickness of 32 MM to 55 MM are compatible for installation.

Installation and demo charges for door locks are INR 1500. However, these charges are currently waived off as part of a special promotion. The first visit is free, but a re-demo or revisit may incur a nominal fee.

The QUBO Smart Door Lock Prima comes with a two-year warranty.

There are no extra shipping charges; the devices are shipped at no additional cost.

We make every effort to process your delivery as quickly as possible. For questions regarding your order or expedited options, please contact Customer Care.

If you need to modify or cancel an order, Please feel free To contact us WhatsApp us @ +91 8178977914 (working hours: 9 AM to 9 PM, all Days,. Once shipped, orders cannot be canceled.

No, we do not ship internationally. Our shipping is limited to domestic locations.

The listed price includes all applicable taxes.

QUBO Smart Door Lock Prima is an electromechanical lock designed to perform locking and unlocking operations on a door based on instructions from authorized devices. It also monitors access and sends alerts for various events and critical device status updates.

The recommended operating temperature for the QUBO Smart Door Lock Prima is 0 to 50 degrees Celsius.

No, it is not waterproof or weather-resistant.

QUBO Smart Door Lock Prima requires 4 AA batteries.

Download the Qubo app from the Play Store or Apple Store, create an account if you don't have one, or open the app and follow the simple instructions to get started.

To factory reset a QUBO Smart Door Lock Prima used with the Qubo app, remove the lock from the app and physically reset the lock by following these steps:

• Open the Qubo App and go to the lock screen.
• Select the Settings menu.
• Scroll to "factory reset" and select "Reset Door Lock."

Manual Factory Reset:

• Open the battery cover and find the reset button.
• Long-press the [RES] button until it beeps three times. All user data and settings will be deleted.

When the battery voltage is too low to open the lock from outside, connect a 5V power supply via the Micro USB port at the front. Unlock the door and replace all batteries immediately.

The Qubo app ensures secure access control through a robust mobile app, managing highly secure digital command identities wirelessly through your smartphone.

The Qubo app and Smart Door Lock with Bluetooth use multiple levels of encryption technologies to ensure security.

If you lose your phone, you can manage your account from another compatible mobile device. You can also move your account to another phone and remove your lock from the app if you suspect your phone is compromised.

Your PIN might have changed in the app. You can use your phone to unlock the lock or create a new PIN from the Qubo app.

Download the Qubo app, create an account or open the app, and follow the instructions to get started. You can change the Admin PIN from the app's settings.

You can check this through the Qubo App. Open the app, go to the lock screen, select "PIN Code," choose the user for whom you are looking for the PIN code, and it will be displayed on your smartphone screen.

Please check the Qubo App to see if your batteries have run out.

Yes, you can disable a lost RFID card by following these steps in the Qubo App:

• Open the Qubo App.
• Go to the lock screen.
• Select "Access Card."
• Choose the user for which you want to remove the access card and remove it.

You can use any of your fingers, but using your thumb is recommended for easier access.

The fingerprint sensor may not work if your hand is wet, moist, oily, or dirty. Ensure your finger is clean and dry to unlock the lock using the fingerprint.

You will receive a notification on the Qubo app and a voice prompt on the door lock when the battery voltage is lower than 4.8V, indicating it's time to replace all batteries.

You may need to use a password with a minimum of 6 to 12 digits followed by the # key.

You can register up to 100 Access Cards for one lock.

You can register up to 100 fingerprints for one lock.

The manual locking mode is used to lock the door from the inside. When in manual mode, the door cannot be opened from the outside using any access method. To unlock, you must use the Admin PIN or Mechanical Keys.

No, remote controllers are not compatible. However, you can use the QUBO App on your mobile phone when in proximity to the lock.

No, the lock operates via Bluetooth and only works when you are near the lock.

We are more than happy to assist you with any concerns you might have. PPlease feel free To contact us WhatsApp us @ +91 8178977914 (working hours: 9 AM to 9 PM, all Days, excluding public holidays).