Dashcam is a video camera which is mounted on the Dashboard or Windscreen of a vehicle and used to continuously record the view of the road, traffic etc through the windscreen.

Dashcam is useful as it provides video evidence in the below mentioned scenarios-

• Car Accidents
• Insurance Claims
• Incorrect Challans
• Journey Vlogging

When you launch the App, you will have to first install the Dashcam. For this, please follow the On-Screen instructions. The Dashcam creates a Wi-Fi hotspot which then automatically connects with the App. If it is not getting connected, then please enter the default password 12345678 from your Wi-Fi settings to connect.

To remove the Device from the Car, you have two options-

• First, you strongly pull the Device from the Adhesive which is stuck on the Windscreen. In this case the device will be removed but the Adhesive will still be present on the Windscreen
• Second, you remove the Adhesive too. In this case you need to strongly pull the Adhesive from one end and keep pulling till it is removed.

Though it is not mandatory but we recommend you to install the dashcam while in the car only. The dashcam needs a power source to connect to start functioning, if you can provide that while away from the car then it is good to go. But it should be more than 12 V.

The Dashcam supports Mini USB Cable

Mini USB Cable comes with six-months warranty

Please check if the Dashcam is powered on. In some cases it takes a bit more time than usual. If it still doesn’t connect please reboot the Device and try again.

Dashcam comes with a one-year warranty

-5 degree to 65 degrees Celsius

No

You can use the Pry tool to tuck in the cable. Ensure the Cables are routed behind heading of the vehicle, then behind the weather seal of the door, then route car power cable from inside the Glove Box. This way your complete wiring will be concealed.

Wireless Apple Car Play/ Android Auto also connect to your phone through a wifi hotspot. Hence, please disconnect them temporarily while connecting your phone to dashcam to set up or view/ download videos from the dashcam. Please note that your dashcam records when the car’s ignition is on even if your phone is not connected to the dashcam.

Generally, in case of Android, the phone automatically switches to Mobile Data if the Wi-Fi is not having any internet or it will prompt you to switch. But in slightly older phone you might face this issue. Thus in that case you can disconnect your Wi-Fi so that the Mobile Data starts working. Please note that your dashcam records when the car’s ignition is on even if your phone is not connected to the dashcam.

The Dashcam needs a Micro SD Card to record videos. It automatically records continuously and the same can be accessed with the help of Timeline Scrubber. Additionally it also generates certain events based on activity and that can be accessed by the Events Log available under Events Tab. Also Trip based recordings can be accessed from Trips tab. It also allows you to download all the recordings which are done but the clip length will be 1 minute only.

The Dashcam needs a Micro SD Card to record videos. It automatically records continuously and the same can be accessed with the help of Timeline Scrubber. Additionally it also generates certain events based on activity and that can be accessed by the Events Log available under Events Tab. Also Trip based recordings can be accessed from Trips tab. It also allows you to download all the recordings which are done but the clip length will be 1 minute only.

The Dashcam remains active for 1 minute post the Car Ignition is Off. If you want to record while the Car is Off i.e. in Parking, you will need to separately buy a Hardwiring Kit.

No you can’t . The App displays all the events and recordings when you are connected with the Dashcam through the Wi-Fi Hotspot. Once the Wi-Fi Hotspot connection is lost you will be able to check only the Downloaded Clips.

No you can’t. You can only access the downloaded videos. To access real-time videos you will need to be connected to the Dashcam with the Wi-Fi hotspot created by the Dashcam.

No you can’t. You need your phone to be connected to the Wi-Fi Hotspot created by the Dashcam to check the Feed and recordings even if you use the same credentials

To maintain the correct timestamp for your videos, we have installed a rechargeable lithium-ion battery. This battery ensures that after the ignition of your car is stopped the clock on Dashcam gets power. This battery has a standby time of 3 days. If you do not start your car for 3 days in a row, this battery gets drained off, or initially when you receive the Device the battery is drained off. In this state the Dashcam has no reference to the time stamp and recordings done will have the wrong timestamp. To ensure that you get the correct date and time stamp, please reconnect your Dashcam to the app. Once reconnected with the App, the Dashcam will auto-update the Timestamp to the current time in all future videos.

The Dashcam might lose the GPS Signal momentarily because of some network issues or when inside a building. But rest assured, this is only momentarily and it gets back soon. It does not announce this but there is a beep sound which indicates it is working again.

Yes. The App is named Qubo Pro and it is available on both Play Store and App Store. You can also download the App using the below QR Code-

No. You can use the existing account with the Qubo Pro App which you use for Qubo.

Yes, during installation from App. The App asks you to name your device and change its password. Once done it doesn’t allow you to change it again.

Once you open the App, get on the Device Dashboard and tap on Settings. Under Settings, you will see an option named Device. Under the Device option you can tap on the password to check the same.

Under Settings option present on the Device Dashboard, on the bottom there is an option named “Remove Device”. Your device will then be removed.

Then the Dashcam is no more connected to your account. But to remove it from being visible, go to Settings option on the Device Dashboard and from the bottom tab of “Remove Device” the Dashcam will be removed.

No. Mobile Data is not consumed if you download a video. Your phone should have enough storage and that is enough for us to download the video.

The App has multiple functions-

• Live View
• Event based recording
• Trip based recording
• Timelapse etc
• Check the Live Speed, Compass and Elevation from Sea Level on the Video Player.
• Check the Map Feed simultaneously with the Trip.
• In Case of Trip check the Average Speed, Distance Travelled and Time Duration for the Trip

Currently it generates 3 types of events-

• Ride Started – When the Ignition is On and Dashcam gets power.
• Ride Stopped – When the Ignition is Off and power supply to Dashcam stops.
• Jolt Detected – Whenever the Dashcam detects a jolt like in case of a Bumper on the road, or someone crashes in your car.
• Over Speeding Detected – When the Car crosses the speed limit set in the Settings

Yes. Under Settings there is an option called “Record Trigger” under this you can set the sensitivity for the sensor to detect events. If set as ‘high’, it will detect even a slight inconvenience and if set on ‘low’ it will detect major events

From the moment the car’s ignition is turned on, the Dashcam starts recording and it stops recording when the car is stopped. If you re-start the Car’s Ignition within 5 minutes it will continue to be a part of the same trip. This whole recording is considered as one trip and you can check this under Trips tab.

The Dashcam keeps on recording under the same trip if the Car Ignition was Off for under 5 minutes. If it was Off for more than 5 minutes, then it will start a new trip.

Please download the Video first. Once downloaded, it will appear in Gallery and then if you play the same it gives option to forward/rewind that downloaded video.

The Dashcam allows you to download all the recordings which are done but the clip length will be 1 minute only. So if you have a 5 minutes trip then you will have to download 5 clips.

• If the Device is connected with the App, then under Settings option there is an option “Device Restart” at the bottom. Tap on the same to reboot.
• If Device is not connected with the App, then there is a Reboot Key on the Dashcam. Press it using a pin to reboot.

Under Settings there is an option called “Audio Track Recording”, you can Switch It On or Off as per your convenience.

Under Settings there is an option called “Audio Alerts”, you can Switch It On or Off as per your convenience.

Do not worry, if you lose your phone you can manage your account from any other compatible mobile device. You can also easily move your account from one phone to another and also remove your Dashcam from the app if you think your phone may be compromised.

You can view past recordings by using a calendar provided on screen then select the date for the recordings you are looking for.

Once you select the event click on Download arrow Icon so that download can be done.

For deletion you just need to click on Delete Icon.

By sharing login credentials of Qubo Pro app.

Yes, as simultaneous logins have the same rights.

Time lapse video summarizes the whole day of recording in a single video. Below the Player there is an icon for Timelapse. When you tap on it, it asks you to select a particular date and then if there is enough recording on that date then a Timelapse video will be generated.

In GPS Version there is an added benefit of GPS Logging which helps in tracking different parameters related to it like Speed, Distance, Compass and Elevation from Sea Level.

In GPS Tracking User can track the device in real time even when not connected with it (i.e. When sitting Far Away from the Dashcam in this case) however in case of GPS Logging, The Device logs all the GPS Points and shares the Data in Form of a Map when connected with the Device to help understand the Location traced and parameters like Speed, Distance, Compass and Elevation from Sea Level

The Device fetches the location after a few seconds which takes time to sync. Thus there is a chance that the Speed shown and the actual speed is different but the difference is only +/- 5 kmph or less

The Device has a GPS chip which keeps on capturing the GPS location. But sometimes in some location the GPS is not able to capture the location coordinates and thus it might share the location of the spot which was last captured by the Device. This will get auto updated as soon as the Device gets new GPS points. Device will also prompt “GPS Signal Lost” in case there is no GPS Signal

The GPS captures data points from the Surroundings. When inside a building the GPS is not able to detect the location properly due to wall hindrances and thus a little discrepancy in the Map location is possible. Rest of the Parameters will work fine as long as GPS is working in that location.

This Device is not a GPS Tracker but a GPS Logger. So you cannot view your location or the Video Feed when you are distant and not connected with the App. You have to connect to the Device to see the location.

No this functionality is not available as of now. You can only download the Video Clip.

Over Speed Alert is an alert notified by the Device when the Speed of the Device crossed the Set level. In this case, the Device will give a sound alert and also create an Event Notification for the same. Default Over Speed limit is 80 kmph.

Yes. The dashcam stores all the recording in the SD Card only. You can only view Live feed without the SD Card but then no event will get generated. We recommend you to use a SD Card for better experience.

It supports up to 256 GB of SD Card

The Device works on the functionality called FIFO which is First In First Out, Thus the recordings which were saved first will get auto deleted and new recording will take its place.

No. The Critical recordings also called as Emergency recordings which are created as Jolt Detected do not get over written under FIFO policy. They will always be saved on your device and only other recordings are impacted. Under settings option, there is an option “Emergency Limit” from which you can select the number of Emergency Recordings you would like to keep. And if it gets full then it will follow the FIFO rule for Emergency recording.

On Application there is an option for format SD card, please format your SD Card.

Our Dashcam supports Class 10 or above SD Card available in the market but we suggest purchasing recommended Class 10 Micro SD Cards Only (32 GB, 64 GB, 128 GB, 256 GB)

You can download that clip when you are in the car and connected with the Device. Once downloaded, that clip will be stored in your local storage and you can access it anytime from the App.

Yes, but you must remove the device from the previous account first and then reset the device. After that you shall setup the device with another Qubo user account.

Please follow the instructions on the app for the commissioning of the device. In case of any issue persistence, please connect with our Customer Service @ 1800 572 5757.

We are more than happy to assist you with any concerns you might have. Please feel free to contact us at 1800-572-5757 (working hours: 9.30 AM to 6.30 PM, all Days, excluding national holidays).