Go to the hamburger menu → ‘My Devices’ → Camera → Device. You will find the serial number there.

No, Qubo Smart Cam 360 doesn’t have an in-built battery.

Qubo Smart Camera only works with direct 220V AC power supply.

Use the calendar feature on the screen to select and view recordings from a specific date.

Yes. Go to Camera Settings → Wi-Fi Settings to see signal strength. The device works best with excellent signal strength.

The timeline scrubber lets you jump to a specific time in the video. Green = SD card videos, Blue = Cloud videos, White = No recordings for that time.

Tap the search icon on the app’s right side, select the event you’re looking for, and follow the prompts.

To download, tap the downward arrow icon. To delete, tap the delete icon after selecting the event.

No, this device works only on 2.4 GHz Wi-Fi network. It doesn’t support 5 GHz.

The device can be commissioned using a mobile hotspot but works best with a stable 2Mbps network. It is advised to switch to a Wi-Fi network after commissioning. Use a different phone to provide the hotspot, not the one you're commissioning from.

Yes. If the internet goes down, the recordings will be stored on the SD card. Once the internet is restored, the camera will push the data to the cloud (if you have a subscription).

By sharing login credentials of the QUBO app. We recommend not signing in with Google/IOS if you plan to share your login, as doing so may sync your contacts to the other device.

Yes, because all simultaneous logins share the same access level.

Yes. With the Gold subscription plan, you can share your credentials with up to 3 users simultaneously.

No, shared access provides the same rights for all devices under the account.

Yes, but you must first remove the device from the existing account and reset it before adding to another Qubo account.

Please follow the in-app instructions to commission the device. If issues persist, contact Customer Service at +91 87662 05724.

Go to the Qubo app, tap the Settings icon on the top right, and select 'Remove'.

To perform a hard reset, locate the reset button on the left side of the device and press it for 10 seconds. This will erase all stored data and restore the device to its factory state.

Yes, you can commission and manage multiple cameras under one account and app.

QUBO Smart Cam 360 records clips only when motion or person detection is triggered. This saves storage and helps you find relevant footage faster.

No, the device is fixed and does not support rotation, panning, or tilting.

Enable Face Mask Detection from settings to receive alerts. You can also configure the device to play an audio message if someone isn't wearing a mask.

Time-lapse condenses an entire day’s footage into a short clip. It's available under the event window once 200 images are captured in 24 hours.

The camera is in night mode, which activates automatically based on lighting conditions.

Ensure both the camera and your mobile are online with at least 2Mbps speed. If the camera is offline, check its power and internet connection.

Avoid placing the camera directly facing bright light sources like the sun or spotlights. Change its position if needed.

The 2MP camera supports 1080p (high) and 480p (low) resolution recordings.

While portable in size, it is stationary in use as it requires constant power supply.

By default, it records based on smart triggers (motion/person detection). You can enable 24x7 recording via settings with an SD card inserted.

There is no range limit. It works seamlessly over a strong internet connection, even from long distances.

Yes, it has a trigger alarm. You can activate it manually or configure it through routines in settings.

The camera uses Edge AI to detect motion, starts recording, and sends a push notification to your mobile app.

Grey scale view indicates Night Vision; colored view means Normal Mode is active.

Go to Camera Settings > Motion Trigger Sensitivity. Set it to:

1. High – for all motions
2. Low – for large motions only

Recommended: Use Low sensitivity in high-traffic areas.

Yes, you can define up to 2 specific zones such as car parking areas for targeted monitoring.

Person detection saves storage and avoids empty room recordings—only alerts for relevant activity.

It alerts you when someone appears on camera without a face mask and can also play an audio prompt.

No, it supports only two-way audio. The video feed is one-way to the app user.

Yes, cloud storage is available. Check the subscription plans at quboworld.com/subscription-plans.

The device includes a 1-year warranty. Contact Qubo Customer Service at +91 87662 05724 for support.

Go to Play Store or App Store, search for "QUBO", click and install the application.

Videos and recordings can be viewed in the Qubo Mobile App.

No, access is only available through the mobile app for iOS, Android, and tablets.

Compatible with Android 8.1 and above, and iOS 11 and above.

You can configure this via modes in the Qubo app under Routines. The available modes are:

1. Home
2. Away
3. Night

Currently, this device only works with Alexa.

QUBO Smart Cam 360 supports up to 128 GB SD cards.

No, QUBO cameras do not support HDD connections.

By default, content is stored in 480P. Around 8 hours of recording uses approximately 1 GB of space.

Recordings are stored on both the cloud and SD card (if inserted). If no SD card is used, data is stored on the cloud only. Older data is automatically deleted when full.

No, users need to purchase and insert their own SD cards.

Cloud storage retention depends on your subscription plan. Free plans purge older content once the limit is reached.

Use the Qubo app to format the SD card under camera settings.

There is no internal storage. Cloud storage is remote data storage managed by a server. You can retrieve old videos based on your plan and storage availability.

Yes, it records video. Capacity depends on SD card size or cloud plan selected.

Live recordings are stored on either the SD card (up to 128 GB) or the cloud. The device does not have built-in storage.