QUBO Smart Indoor Camera device can be used for 24x7 indoor surveillance. It has AI features such as face recognition, motion detection, person detection and baby cry alert. Inbuilt Alexa allows to have voice command control and work the device as smart speaker. It also acts as ZigBee Hub to control home automation sensors such as door sensor, smoke/gas sensor and Smart Plug.

• Android: Version 5.1 and above
• iOS: iOS 11 and Above

It can be noted on the device screen before commissioning. The MAC address is available in the app. To access the same:

• Go to the hamburger menu
• Click on my device
• Click on the Indoor Camera
• Locate option of device info
• You’ll get the MAC address of the device.

Follow the below steps:

• Remove the Qubo Smart Indoor Camera from QUBO app from the device’s setting page.
• You’ll be redirected to the “add device” page.
• Follow the same commissioning steps to commission the device.

For Indoor Camera, in order to change the WIFI setting

• Go the Indoor Camera’s settings option in the device
• Select the WIFI on the device
• Set the password.

Yes, you can add as many Qubo Smart Indoor Cameras for a single user.

No, you cannot add ZigBee sensors other than QUBO ZigBee Sensors.

No, you cannot add QUBo ZigBee sensors with any other Hub.

You can do so by sharing login and password credentials of QUBO app. If you wish to share the credentials, better way is to register using Email rather than ‘Sign in with Google’. Because to sign in with Google accounts, one need to sign in using same Google ID for another phone, which may sync up yours google data in another phone.

You shall change your account password.

Yes, as simultaneous logins have the same rights.

All the simultaneous logins have the same rights.

Please follow the instructions on the app for the commissioning of the device. In case the issue persists, please connect with Customer Service on 1800 572 5757

Follow the below steps:

• Go to the setting of the device.
• Remove it from the right top part of the setting screen.

Hard Reset Procedure 1:

• Make sure the camera is booted up
• Press Reset Pin for 10 seconds.
• Follow the instructions on the camera display screen

Reset Procedure 2:

• Power On camera
• Release Reset pin after 5 seconds
• Follow the instruction on the camera display screen

Please download the QUBO app from Play store/IOS. Follow the steps for login credentials and then move ahead.

Follow the below process:

• Go to the hamburger menu
• Go to my profile option
• Locate an option to change the password

Forget password option is available in the app.

The email ID used for the last login can be accessed. You would need to reset the password. If the Smart camera is commissioned, it needs to be decommissioned first. This will require details from the user for verification purposes.

The user needs to click on the profile pic and then manage. By selecting Delete Account from Profile screen, users can delete their Qubo account.

We capture only profile related details like Name, Email id, Contact number, etc. We don’t share this information with any third party and is used only for Qubo based notifications and messages

Qubo smart security camera will be linked only to the Qubo application.

The range of distance of the Wi-Fi signal is determined by your router. We recommend keeping the security camera within 30 feet (10 meters max.) of your router. It should be within the 10 meters range without any wall or object. This distance can vary depending on obstacles such as concrete or stucco walls, metallic barriers, or other interference.

The device comes with Artificial Intelligence Technology. You can program it to send commands to associated device i.e. camera to start recording whenever there is a motion/person detection. The device has 2 different ways by which you can trigger recording -

• Person Detection
• Motion Detection (object/person)

QUBO Indoor Camera provides environment monitoring only by using associated sensors such as Smoke, and Gas sensors.

There can be multiple reasons that your camera becomes offline. Below are the conditions:

• Wi-Fi is not connected
• Internet unavailable
• Power cut off

There could be multiple issues that your Qubo Indoor Camera device must be facing. Below are some of them:

• Device is in offline state
• Low Internet connectivity
• Muted notification from mobile setting
• Didn’t set predefined parameters
• Notifications are Off in Phone settings

Qubo App produces such footage only in the Night Mode.

You can set the parameter according to your choice/requirement from App settings.
Below are the steps for the same

• Go to Camera Settings
• Motion Trigger Sensitivity

Here, the frequency of notifications can be controlled as below

• High – Gives notification for all kind of motions
• Low – Gives notifications for only large motions

By creating multiple Zones (where motion is to be monitored), TV, FAN and Tube Light motions can be avoided. Maximum of 5 zones can be created by the user. It detects pets & person’s motion; You can set the parameter according to your choice/requirement from App settings Also, motion sensitivity level can be adjusted to avoid unnecessary

Below could be one of the reasons:

• Check QUBO camera lens for dirt, dust, spider webs, etc. Clean the lens with a soft and clean cloth. Do not use harsh cleaners or aerosol cleaners that may harm the lens.
• Make sure the QUBO camera is not too far from the router. Also, check for downloading and uploading speeds are more than 2Mbps on mobile and camera respectively

Try below remedies to get better illumination with your Qubo Smart Indoor Camera Check QUBO camera is directly facing at the source of light, such as the sun or a spot light. Move your security camera to a different location.

Qubo Smart Camera resolution is 3.2MP Camera with 1080p video recording For Live Streaming

• High – 1080P
• Low – 360P
• Recorded content – 1080P

Qubo Smart Indoor Camera supports up to 128 GB of memory cards (Classes 4, 6 and 10)

Yes (Trigger Alarm). It can be activated manually or through Alexa. You can even program it through routines provided in settings.

You shall select modes through Qubo Application. There are three modes available on the app:

• Home Mode
• Away Mode
• Night Mode

Whenever a motion is detected, using Edge AI on the camera feed, the camera will start recording and notify you on the QUBO mobile app with a notification.

Depending upon your location, you can pre-define the actions that you want the device to Perform along with separate routines. This is managed through the modes. There are 3 modes:

• Home: If you are at home you might don’t want any routines and no recording triggers and No notification in case of Person/Motion detection.
• Away: In case you are on Vacation or business trip, then you might have some routines along with device settings where recordings shall be done on Person Detection along with Notification.
• Night: During night time you might want to set separate routines to secure your home or privacy along with recordings trigger to be set on Person detection along with notifications

It saves the memory & does not record an empty room. This way, you can save your cloud and SD card storage. Also, you would get the relevant notifications.

Here are some typical use cases:

• You can monitor your house, family & pets via 24x7live feeds to your connected device
• You can trigger alarm remotely.
• Inbuilt Alexa to use your device by giving voice commands.
• You can use zone fencing for safety & security of your valuables & kids by creating virtual fence.
• Bluetooth connectivity to enjoy your favorite songs from your mobile play list.
• Two-way audio enables you to talk to your family members by pressing push to talk button.
• Obstruction Alert will notify if somebody blocks the view of camera.
• Baby cry detection keeps you alert of your baby’s activities.
• With the help of Qubo Smart Sensors and Qubo Smart Plug, you can add more security and automation to your house.

You can purchase subscriptions either through your Mobile app or by visiting Qubo web site. This is applicable for registered users.

Process 1:

Click on the menu in the mobile app

Go to My Profile

Manage Subscriptions

Subscription Details -

Select the plan of your choice

Buy Now.

You will be directed to Payment Gateway to complete your payment for the selected plan. On successful payment, your plan will be activated in a few minutes.

Process 2:

Visit Qubo website

Click on MyQubo

Login using your email id and password

Subscription Details

Select the plan of your choice

Buy Now.

You will be redirected to Payment Gateway to complete your payment for the selected plan. On successful payment, your plan will be activated in a few minutes.

You can cancel your subscription by calling our call center at 1800-572-5757 or writing an e mail at helpdesk@quboworld.com

Your membership/subscription will be auto renewed each billing cycle after successful charging to your credit card.