Video Door Phone InstaView Edge FAQs
General Queries
Which Micro SD card will it support?
It supports up to 128GB Class 10 Micro SD cards. It is recommended to format the SD card through system settings before use.
How many images can the built-in memory store?
Up to 50 snapshots.
How do I connect doorbells, analog CCTV cameras, locks, and sensors?

Refer to User Manual pages 9 and 10 for connection steps.

The monitor supports

  1. Max 2 Doorbells
  2. 2 analog CCTV cameras
  3. 2 NC-type sensors
  4. 2 locks
How long can I monitor or talk?
Monitoring: 30 seconds, Call: 30 seconds, Talk: 60 seconds.
Can visitors leave a message?
Yes, in “Leave Home” mode.
What is Sleep Mode?
The monitor stays muted, but images or videos are silently stored if Auto Record is enabled.
What storage options are available?
You can save images or videos for Auto Recording and Motion Detection. Refer to the Settings Menu in the User Manual.
Can I use intercom between monitors?
Yes, if at least two monitors are connected. Refer to the Intercom section in the User Manual.
What is loop monitoring?
The device can loop through all connected outdoor units and CCTV cameras, saving images or videos as per your settings. It skips any unit or camera that is not connected. Refer to page 21 of the User Manual.
How can I customize ring tones?
The device has 6 built-in tones and supports up to 20 custom MP3 files (max 15MB each) saved in the “music” folder on the SD card.
Can I set unlock duration?
Yes, door and gate unlock time (1–60 seconds) can be adjusted. For RIM locks, it is recommended to keep it within 3 seconds.
What happens when a sensor is triggered?
The alarm sounds for 1 minute, a 10-second recording is triggered if Auto Record is enabled, and an alert appears on the screen.
Can I disable the ringtone at night?
Yes, enable Sleep Mode to mute the monitor.
Can I take a snapshot while talking?
Yes, a manual snapshot button is available during calls.
Can I use any power adapter?
No, only use the adapter provided in the box to prevent damage.
How should I clean the screen and camera?
Use a soft dry cloth. Avoid water or cleaning sprays.