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Video Door Phone InstaView FAQs
General Queries
What is Qubo Video Door Bell Pro?
Qubo Video Door Bell Pro is a Video Door Bell which can be used for surveillance. Its AI features such as Instant Visitor Video Call, motion detection, person detection, can be used for Outdoor areas. Qubo video doorbell pro works as a gateway in integration with Qubo smart door lock to unlock your door remotely. This device works with Alexa & Google Home Assistant i.e. you can see Camera live feed on Alexa/Google Home display devices.
Where is the MAC Address of Qubo Video Door Bell Pro?
The mac address is on app. Click on ‘Device Setting’>>Scroll down & tap on Device. By clicking on Device, you will get the mac address of the device
What is the operating temperature recommended for the Camera?

0 – 50 degree Celsius

Does this product have in-built battery?

No, Qubo Video Door Bell Pro doesn’t have in-built battery.

Does QUBO Video Door Bell Pro have any power backup so it can work when there is no electricity?

Qubo Video Door Bell Pro only works with direct 220 AC power supply.

How can view my recordings for specific date?

You can view past Events by using a calendar provided on screen then select the date for the recordings/Event you are looking for.

What is Timeline Scrubber, what is the use of it & what does color code represent?

The timeline scrubber is a timer with a line that indicates a point in time in the scene. You can drag the time scrubber along the timeline to jump to a specific time in the scene/video. Color Code represent the video saved. i.e Green Color represent that Videos are saved in SD Card, Blue color represent that videos are saved on Cloud and White represent that no recordings have been done for that particular time.

Can I check my Wi-Fi Signal Strength from Qubo App?

Yes, you can check Wi-Fi Signal Strength from your Qubo App. Select Video Door Bell Settings >>Wi-Fi Settings, you will see the signal strength. Device works best with excellent signal.

Is it waterproof/Weather resistant?

Qubo Video Door Bell Pro is IP66 Rated & hence Making it suitable for outdoor use in harsh environments where exposure to dust, rain, or water jets is a concern

How to pair a chime bell with Qubo Video Door Bell?

The chime bell is already paired with Qubo Video Door Bell. In case you need to pair the chime bell for some reason then use below steps:

  • Press the Middle Volume Key for 5-10 sec till you hear a “Ding-Dong” Chime
  • Immediately Press the VBD pro Bell button & wait for few seconds for VBD Pro pair with chime bell
  • Check if chime bell is working by pressing VBD pro bell button
How to change Chime Melody?

To Change the chime bell melody, press the melody selection key.

Can I mute my Chime Bell?

Yes, you can by pressing on volume mute button or you can power off chime bell when not required.

or

  • Go to Device settings
  • Scroll Down and toggle off Chime Bell Option
How to increase or decrease the volume of Chime bell?

Using the middle button placed on chime you can increase or decrease the volume of bell.

How many chimes Can I pair with one VDB Pro?

We can pair upto 4 Chimes

My Chime bell is not working while pressing a Door Bell Button?

There could be multiple reasons. Please check below:

  • Check your power outlet for supply, and try again
  • Check if your device is paired with Door Bell
  • Check your app if the Chime is off from Settings
My chime is powered on but is not ringing?

  • Check if you have turned ON chime option in device setting.
  • Check if you have not accidentally muted chime manually via mute button on chime bell.
  • Check for the volume level via button on the Chime bell.

How do I unlock my Qubo smart door lock using my Video Doorbell Pro?

Video doorbell pro comes with inbuilt gateway to unlock your Qubo door lock and hence you don’t require any additional purchase of Wi-Fi gateway like in previous model to unlock your Qubo door lock. It is must to pair VDB pro and Qubo door lock to unlock Qubo door lock remotely. The feature can be accessed only when you have accepted the instant video call. Tap on unlock icon >>Tap on yes>>You have successfully unlocked the door tap on Ok

How do I pair my VDB pro with my Qubo door lock?

Tap on my Devices>>Tap on name of your Smart door lock which you want to pair with>>Tap on connect to Wi-Fi gateway>>Tap on VDB Pro>>Select your VDB pro>>Tap on Done>>Qubo door lock and VDB pro are paired Successfully

How Do I remove my existing Wi-Fi gateway which is connected to my Qubo door lock?

Tap on my devices>>Tap on Wi-Fi gateway which you want to remove>>Tap on Remove the Device

Connection and Commission
Does QUBO Video Door Bell Pro support Wi-Fi Dual Band networks ?

Yes, this device works on both 5GHz & 2.4 GHz Wi-Fi network. (Also supports Ethernet RJ45)

Can I pair/commission QUBO Video Door Bell Pro with my mobile using a mobile data connection and hotspot?

Device shall not be commissioned If you are using the same mobile through which you had given the hotspot. Hence, it’s advised to switch to a Wi-Fi network which has a stable connection of 2Mbps. Make sure you are using a hotspot from another mobile.

How can I change Wi-Fi details in an already commissioned/paired VDB Pro?

  • Go to app settings and scroll down to “Wi-Fi Settings”.
  • Press the reset button for 2 seconds and release.
  • Once the LED starts blinking on the device, now choose the Wi-Fi network to which you want your device to be connected.
  • Scan the QR code, after that and wait for around 10 seconds for completion.

How close must the Qubo Video Door Bell Pro be to my internet router?

The range of distance of the Wi-Fi signal is determined by your router. We recommend keeping the camera within 30 feet (10 meters max.) of your router. It should be within the 10meters range without any wall or object. This distance can vary depending on obstacles such as concrete or stucco walls, metallic barriers, or other interference.

Can I use range extenders to help improve or extend my connection?

Range extenders can be very useful in obtaining suitable Wi-Fi signal strength at longer distances. Please refer to the range extender's manufacturer user guide for setup and usage assistance as Qubo team is unable to directly support these devices.

Can I connect the doorbell to a mobile broadband device?

Yes, but keep in mind the internet usage so as to not incur additional costs

Is it possible to connect without Wi-Fi?

Yes, it is possible to connect Qubo Smart Video Door Bell Pro without Wi-Fi using Ethernet RJ45.

Will it record the videos without an internet connection (during outages)?

In case the internet is down it will store the recordings in SD Card and as soon as device gets internet it will push data from SD Card to Cloud subject to the subscription.

Can I provide power supply Via both POE (Power over Ethernet) & External power supply?
Using both simultaneously isn't possible due to potential circuit interference issues, leading to noise. They operate one at a time for optimal performance.
Where is Serial number of Qubo Video Doorbell Pro?

The Serial Number is on app. Click on ‘Device Setting’>>Scroll down & tap on Device. By clicking on Device, you will get the serial number of the device.

Qubo Account, Access to Device, Installation & Reset
How can I share access for my Video Door Bell Pro to other members?

By sharing login credentials of Qubo app. We suggest to not do Sign-in with Google/Apple if you plan to share your login credentials, because Login over an Android phone using google ID may sync up all your phone contacts to another phone.

Can the other member remove or delete my device?

Yes, as simultaneous logins have the same rights.

Is there any limit on no of members I can add?

As per subscription plan you can share your credentials with users for simultaneous logins. For example, in gold plan you can add upto 3 members.

If I have multiple devices configured, can I give specific device’s access to specific members?

No, as simultaneous logins have the same rights.

Can I use my device with another Qubo Account?

Yes, but you must remove the device from the previous account first and then reset the device. After that you shall setup the device with another Qubo user account.

What if I am not able to register a purchased VDB Pro with my login account (after logged in)?

Please follow the instructions on the app for the commissioning of the device. In case of any issue persistence, please connect with our Customer Service @ +91 81789 77914.

How do I remove Qubo Video Door Bell Pro from my account?

Click on the Settings Icon on the top right corner of your Qubo app and select Remove. Refer to the screenshot below

How do I Re-set/Factory re-set my Qubo Video Door Bell Pro?

Follow the below procedure:
Hard reset

  • Switch off the Tamper Alert for Video Door Bell Pro from Qubo App.
  • Open Video Door Bell Pro from upper screw.
  • Press reset button provided above the device
  • Press it for 10 Sec.

Please note, factory reset will make your device into its original system state by erasing all the previous information stored on the device in an attempt to restore the device to its original manufacturing settings.

Can a single user connect/commission more than one QUBO Video Door Bell Pro?

Yes, you can commission multiple Video Door Bell Pros from a single account and App.

Why is my QUBO Video Door Bell Pro Offline?
There can be multiple reasons that your VDB becomes offline. Below are some conditions:
  • Poor Wi-Fi Connectivity
  • No Power/Electricity
  • Loose Adapter Connection
  • Loose Ethernet Connection
Is the Smart Video Doorbell compatible with my current installation?
The Qubo Video Doorbell Pro is specially designed to replace your existing doorbell. Your current installation must therefore include a wired doorbell and chime. This is because the Smart Doorbell uses the existing wires to run on and rings new chime. The Smart Video Doorbell Pro works with wireless doorbells running solely on AC Power supply.
How should the Smart Video Doorbell be positioned?

The Smart Video Doorbell Pro is designed to replace your doorbell button, without changing its location. If, however, you are installing a doorbell for the first time, we recommend that you install it near your front door, around 1.4 meters from the ground.

I have an intercom; can I replace it with the Smart Video Doorbell?

Smart Video Doorbell Pro replaces wired doorbells and isn't compatible with intercom systems due to differing electrical functions and installations. However, you can opt to purchase the Qubo Smart Home Tab separately, which serves as an indoor video display unit.

Can I install the Smart Video Doorbell Pro myself without needing professional help?

Yes, the Smart Video Doorbell is designed to be easy to install yourself. However, if you are not comfortable with the idea of touching your electrical installation, you can always call out a Qubo Technician to install your Smart Video Doorbell Pro.

Why don’t I receive notifications from QUBO Video Door Bell Pro?
There could be multiple issues. Below are some of them:
  • Device is in offline mode may be because device is switched off or there is no internet connectivity
  • Poor Internet connectivity on mobile,
  • Notifications are set to Mute in the Android/iOS mobile setting
Why don’t I receive notifications from Qubo Video Door Bell Pro?

There could be multiple issues. Below are some of them:

  • Device is in offline mode may be because device is switched off or there is no internet connectivity
  • Poor Internet connectivity on mobile,
  • Notifications are set to Mute in the Android/iOS mobile setting.
Does VDB Pro support POE (Power over Ethernet)?

Yes, it does support POE (Power over Ethernet). Power over Ethernet is a technology that enables electrical power to be transmitted over Ethernet cables, streamlining the installation process for network devices by eliminating the need for separate power sources.

Camera Centric
How does QUBO Video Door Bell Pro Record Video?

Qubo Video Door Bell Pro records video clip only if it detects motion or person or in case of Door Bell Press, so that you are not flooded with hours of video recorded data and can just browse through meaningful video clips. You can select if the camera shall do recording for either motion, Person detection or Door Bell pressed. Motion detection also records person detection & Visitor press doorbell events.

Why is my QUBO Video Door Bell Pro Video in Grey Scale?

This means Night vision is on. The camera automatically switches to Night Mode depending on the lighting conditions

Sometimes at night or in the early morning the image from my doorbell is a little cloudy or blurry, why is that?

Although IP66 weatherproof, the outside of the doorbell is still subject to frost, ice and dew when out in the open air. We recommend you install under some sheltered location where possible but if this is not suitable for your location simply aiming the doorbell to look a little downward can stop moisture from settling on the doorbell lens.

What is the angle of view of the Smart Video Doorbell?

The Smart Video Doorbell's angle of view is 140° diagonals.

Why can't I watch live?
Make sure both VDB Pro and mobile are connected to the internet. In case the Bell is offline, please check the internet connectivity on both camera and mobile. We recommend Internet speed should be at least 2Mbps for proper downloading and uploading.
Why is my QUBO Video Door Bell Pro Picture not clear?
  • Check QUBO Video Door Bell Pro lens for dirt, dust, spider webs, etc. Clean the lens with a soft and clean cloth. Do not use harsh cleaners or aerosol cleaners that may harm the lens.
  • Make sure the QUBO camera is not too far from the router. Also, check for downloading and uploading speeds are more than 2Mbps on mobile and camera respectively
Why my QUBO Video Door Bell Pro picture is too Bright?

Check if the QUBO camera is facing directly at a source of light, such as the sun or a spot light

Which Video Resolutions are supported by QUBO Video Door Bell Pro Camera

3MP Camera with 1296p for high resolution video recordings and 480p for lower resolution images

Is the device a stationary product or portable product?

The device is portable from size perspective, from usage perspective, it’s a stationery product because it needs power supply.

Does it record 24x7 like CCTV i.e Can we record continuously through this device?

By Default, the video recording by the Qubo Smart Video Door Bell Pro happens when there are intelligent triggers based on Instant Video Calling, Person detection, Motion based detection There is option for Continuous recordings under recording settings, Device supports Continuous recording only on SD Card.

Can the Smart Video Doorbell Pro recognize me or my friends/family?

In order to protect the privacy of your visitors, the Smart Video Doorbell Pro does not use facial recognition because this technology uses private biometric data that require the agreement of the people filmed or recorded. Since the Smart Video Doorbell Pro is an outdoor product, it is more difficult to obtain and manage this agreement than for an indoor product.

How far away can the Smart Video Doorbell Pro detect people?

The Smart Video Doorbell detects people from around 4 meters away (day and night).

How does the surveillance work?

The Video Doorbell Pro watches your front door all the time, even in the dark. If it sees someone coming toward your door, it records a video and sends you a message on your phone, even if they haven't pressed the doorbell button (this happens if you've set it to detect person). When someone does ring the doorbell, you'll get a message on your phone and can decide if you want to answer the video call. If you do, you can see and talk to the person at your door. All the videos it records are available on the phone app for you to watch later.

Can I converse across 2 distant locations like home to office when someone rings bell and user accepts call?

Yes, you can converse across two distant locations such as from home to office. All you need is a robust internet/data connection on both your mobile device and your Video Doorbell (VDB).

Routines/Use Cases
Does Qubo Video Door Bell Pro have an audible alarm or siren? When/how is it activated?

Yes (Trigger Alarm). When Video Door bell is tampered, siren & chime automatically plays.

When Qubo Video Door Bell Pro senses motion how will it notify me?

Whenever there will be any motion detected using Edge AI on the camera feed, the VDB will start recording and notify you on the QUBO mobile app with a notification.

How do I know Qubo Video Door Bell Pro is in Normal or Night Vision?

It will be in Grey Scale in night vision & colored in normal mode

What are the advantages of Instant Video Calling?
It improves connectivity with visitor when you are not at home & Your main door is secured from intruders.
How does QUBO VDB Pro is useful for me and my family?
  • You can monitor your Main Door via 24*7 live feeds to your connected device
  • You can trigger alarm remotely
  • Two-way audio enables you to talk to your family members by pressing push to talk button
  • If you are using Qubo Smart Door lock then you can unlock the same remotely using your VDB Pro
Is that VDB Pro can be used for unlocking any other brand lock?
No, Qubo Smart VDB Pro is useful only with Qubo Door Locks
Subscription
Can I save my videos on cloud free of charge or is it chargeable? What is the monthly fee?

Yes, you can save your videos on cloud. For more details on subscription plan logon to https://www.quboworld.com/subscription-plans

How about after sale service?

The device comes with a 1-year warranty. Please feel free to call us at Toll free no 1800-572-5757 for further assistance.

App
How do I download QUBO Camera App from Play store/Appstore?

Go to play store -> enter QUBO > click on that and install the application

Where can I see the videos?

User can see the Video/recording through the Qubo Mobile app under view or event tab.

Can I access my QUBO Video Door Bell Pro through a web app from a laptop or desktop computer?

No, you can only access it through Mobile application of iOS or Android & Qubo Home Tab

What smart phone platforms does QUBO Video Door Bell Pro support?

Android 8.1 and above & IOS 11 and above

How does QUBO Video Door Bell Pro know when I'm home or away?
You can program it through modes available on Application. You have to apply routines as per the requirement. There are three modes available on the app:
  • Home
  • Away
  • Night Mode
Alexa/Google Assistant
Does QUBO Video Door Bell Pro communicate with my Google Assistant or Amazon Alexa?

Yes, this device works with Amazon Alexa as well as Google Assistant. Some of the examples are:

Alexa, Show Camera (Name of the Video Door Bell Pro)

OK Google, Show Camera (Name of the Video Door Bell Pro)

Alexa, Open the Door Lock (Name of the door lock)

OK Google, Open the Door Lock (Name of the door lock)

Storage
What is the maximum size of SD Card supported?

QUBO Video Door Bell Pro supports upto 1TB

Can I Connect HDD to QUBO Video Door Bell Pro?

No, you cannot connect Hard drive to QUBO Camera

How many hours of recording shall be kept on SD card in High/Low resolution? (TBD)

By default, recorded content is stored in 480P (Low) resolution. Usually ~8 hours of recording takes 1GB. You can change from settings to 1080P (High) Resolution. Usually 2.5 hours of recording takes 1.5 GB

Where are my recordings stored?

If you have SD card, then video recording stores in both Cloud storage & SD card in parallel. In cloud only your EVENT based recordings are stored and On SD card Once recording is full, the system purges older data and rollover the recording, it is FIFO based. If there is no SD card, no recordings can be made. Therefore, an SD card is essential for recording purposes.

Is SD card provided with the QUBO Video Door Bell Pro?

No, you can buy SD card and use it for recordings.

How long would my data be stored on the cloud?

The availability of storage space depends on your subscription plan. For subscribers, once the storage space reaches its limit, older content is automatically purged to make room for new content. However, no data is stored for users on the free subscription plan.

My SD card is not working; SD card is not supportive

On Application there is an option for format SD card, please format your SD Card. C10, U3, V30, 4K UHD cards only these SD cards are recommended & also check if your card is duplicate or not.

Does it come with internal storage? Cloud storage means what exactly? Can we retrieve the video of the past when required?

Yes, you can expand the memory for storage up to 1TB SD card. Cloud storage is a service model in which data is maintained, managed, backed up remotely and made available to users over a network. You can retrieve your past Videos as per the data storage you have.

Does this camera record video? If yes, then what is the capacity of recording?

Yes, Qubo Video Door Bell Records Video. The capacity of the recording will depend on local storage (SD card capability) or cloud storage.

Where does Qubo Video Door Bell Pro store the live recording?

Qubo Video Door Bell Pro provides the option to store live recording either on expandable memory up to 1TB SD card or on cloud, where on cloud it stores only Event Based recordings.

Device’s Safety
How can I ensure the safety (precautions) of the device installed at my home?
  • Avoid keeping the device near wet surface/area like sink or Vase.
  • Please keep the device on flat, non-slippery surface (physical damage).
  • Use only dry cotton cloth to clean it. Do not wipe it with anything aggressive or harsh chemicals.
  • Do not expose it to steam or extreme heat or cold (0-50 degree Celsius). Do not keep it near any heat resource such as heater or stove
  • Use accessories recommended by QUBO only.
  • These products & services are not meant to be explored by anyone under the age of 18.
General Queries
What is Qubo Home Tab?
The Qubo Home Tab is a sophisticated device crafted for seamless integration with your Qubo video doorbell and Qubo door lock. Together, they facilitate convenient features like remotely unlocking your Qubo Smart Door Lock, accessing live outdoor feeds, and communicating with visitors. When not utilized for these tasks, the Home Tab transforms into a versatile digital photo frame, adding elegance to your wall decor or tabletop display with its accompanying stand.
What are the physical dimensions and display specifications of the Qubo Home Tab?
Display type- LCD IPS
Display size- 8 Inches
Is the Qubo Home Tab water-resistant or dust-proof?

No, Qubo Home tab is not water or dust proof.

Does Qubo home Tab have App Support like other Qubo smart devices?

Yes, Qubo Home Tab does come with an android/ iOS app support.

What devices are compatible with the Qubo Home Tab?

Qubo Home Tab is compatible with latest Video Doorbell Pro and Later support for older versions of Video Doorbell (Video Doorbell & Video Doorbell Ultra) would be rolled out.

Does Qubo Home Tab have built in battery?

No, it doesn't have a built-in battery & hence has no power back, the Home Tab requires a constant power supply to function effectively.

How Do I see MAC Address of my Qubo Home Tab?

  • Tap on Device settings on the top right corner of the screen
  • Scroll down and tap on About Device
  • Your MAC Address should be visible on your screen.

Or

  • Open your Qubo application on your Mobile
  • Tap on Qubo Home Tab under Display option
  • Tap on Device
  • Your MAC Address should be visible on your screen.

Can I use the Qubo Home Tab to view recorded footage from the Qubo video doorbell?

No, you cannot use Qubo Home Tab to view recorded footage from the Qubo video doorbell.

Does the Qubo Home Tab have a touchscreen interface or do I need to use physical buttons?

The Qubo Home Tab features a capacitive touchscreen interface, complemented by a single physical button located on the back of the device. Pressing this button once presents the user with 2 options put Tab in Sleep mode or initiate a Factory Reset. A long press of the same button provides 2 options to Power off or Reboot the device.

Can I integrate the Qubo Home Tab with third-party home security systems or devices?

Qubo home tab does not support integration with third-party home security devices. Home tab only supports integration with Qubo Video Doorbell pro. (Later support for older versions of Qubo Video Doorbell would also be rolled out.)

Does the Qubo Home Tab have an option to adjust brightness for night time use?

  • Tap on Device settings on the top right corner
  • Under display drag and adjust the brightness according to your preference.

OR

How Do I change the Aspect ratio of the Video call on my Qubo Home tab?

You can change the aspect ratio by tapping on the top right corner and you get to choose between 16:1, 1:1, 9:16

Do I get the option to pinch in and out during video call to make the video smaller or bigger & two way talk with person outside?

Yes, you can do both pinching in and out & two way talk with person outside. For pinching drag the video up and down or pinch to adjust & for two way talk tap on Mic button and start talking with person outside.

How do I view the live feed on my Qubo Home tab of my VDB pro?

Once both devices are in same account and same unit, tap on the Video doorbell Icon on your Home tab display

How do I unlock my Qubo door lock from my Smart home tab?

There could be multiple reasons. Please check below:

  • Once both are paired, tap on the Qubo door lock icon on your home tab display
  • Tap on Yes
  • Your Qubo door lock is Unlocked
Can put my home tab in silent/Disable Video call mode when I am away from home to receive calls only on my Mobile device?

  • Open Qubo application
  • Tap on My devices
  • Under display option Tap on Home tab
  • Tap on Video Call toggle to disable calls on Home Tab

Can I use Smart Home tab without VDB pro?

For unlocking the full potential of the Home Tab, it's recommended to use it with the VDB Pro. Without the VDB Pro, the Home Tab can only function as a Digital Photo Frame.

Can I use Smart Home tab alone with Qubo Smart Door lock?

No, you cannot use Smart Home tab alone with Smart door lock, as you need VBD Pro to work as a bridge between them to connect and work seamlessly.

Can I see the Low Battery Status of my Qubo smart lock on my Smart Home tab?

Yes, Smart Home Tab does display battery status after battery has gone below 30% of your Qubo Door Lock.

Can turn off the display of the Smart Home tab?

  • Tap on Display off option on top right corner
  • Tap on Ok to turn off the display

Or

  • Tap the physical button at the back once
  • Tap on Sleep

What is the use case of the different slots available at the back of the device other than power supply?

Slots at the back other than power supply are being blocked for use, but in the future Qubo will define use cases around it.

What can I do if my device is not connecting to Wi-Fi?

Refresh the Wi-Fi & check if the issue is solved or Else reboot the device.

How to reboot the device?

Long press on the physical button behind the tab until you see the option to reboot the tab and tap on reboot.

Connection and Commission
What is the Mode of connectivity of Qubo Home Tab?

The Qubo Home Tab operates on the 2.4GHz Wi-Fi network. For seamless operation, both the Tab and the Video Doorbell (VDB) must be connected to the same router.

Does Qubo Home Tab need constant internet connection to work?

The Qubo Home Tab doesn't require a constant internet connection. As long as both the Home Tab and the Video Doorbell (VDB) are connected to the same local area network (LAN), Home Tab will function seamlessly.

Maximum distance Range between Qubo home tab and Wi-Fi router?

The maximum distance between Qubo home tab and Wi-Fi router is 5 meters.

How do I set up the Qubo Home Tab?

Make sure your Video Doorbell Pro is already commissioned on your device.

  • Open Application and tap on Add Device
  • Choose unit location same as your VDB pro and Tap on VBD and then Tap on Qubo Home Tab Option
  • Tap on Yes if your Qubo home tab is powered on and is connected to a Wi-Fi
  • Again Tap On Yes
  • Scan the QR code on Qubo Home tab using your device camera and tap on Continue
  • Once processing is complete, tap on Continue & Qubo Home tab gets automatically paired with your VBD pro given that you have commissioned both the devices from same account and also both are in same UNIT and Space.

How do I Update my Qubo Home Tab Wi-Fi?

  • Tap on settings icon on top right of the screen
  • Tap on Wi-Fi
  • Choose your Wi-Fi connection and Enter your password
  • Tap on connect
  • Once your Wi-Fi is connected tap on Continue

How do I pair my Qubo Smart Door Lock with my Qubo Smart Home Tab?

If your Qubo Video Doorbell Pro is already paired with your Qubo Smart Door Lock, you only need to pair your Video Doorbell Pro with your Home Tab. This action will automatically pair your Qubo Smart Door Lock with your Qubo Smart Home Tab.

How many Smart Home tab can I connect with one VDB Pro?

You can connect 2 Smart home tab with one VBD Pro

How many VDB pro can you connect with one Smart Home tab?

With one Smart Home Tab you can connect to VDB pro

My VDB pro is online and I am unable to get calls on my Home tab even though I am getting calls on my phone?

To resolve this issue please restart your Home Tab.

  • Press the physical button at the back once.
  • Tap on Power off & wait for the device to Shut down
  • Wait for few seconds and Press the physical button on the back again and Power On the Tab.
My Home tab is not showing my VDB Pro?

Please check if you have commissioned both the devices on the same account as well as same Unit.

Storage
Does Qubo Home Tab have In-Built storage?

Yes, Qubo Home tab have In-built storage of up to 8GB.

Does Qubo Home tab have expandable storage via external SD card?

No, Qubo Home tab does not support expandable storage via external SD card

Does Qubo Home tab have expandable storage via Cloud?

No cloud storage support on this device.

How can I view storage on my Qubo home tab?

  • Tap on Device setting
  • Scroll down and tap on storage

About Device Settings
How Do I Reset my Qubo Home tab?
  • Tap on device settings on top right corner of your Qubo Home tab display
  • Scroll down and tap on Reset device
  • Tap on yes
  • Once the reset process is complete, your device is ready to use.

Or

  • On the back of your Qubo Home tab tap on Power button once
  • On screen tap on Reset Option
  • Once the reset process is complete, your device is ready to use
How do I change Ringtone on my Qubo Home tab?
  • Tap on device settings on top right corner of your Qubo Home tab display
  • Under Audio tap on Ringtone
  • Choose your Ringtone and tap on Save
Can I adjust the Volume of the Ringtone of my Qubo Home tab?

  • Tap on Settings on top right corner.
  • Scroll down in Audio section Drag and adjust the volume bar of the ringtone according to your own preference

How do I check software update on my Qubo home Tab?
  • Tap on Device settings.
  • Scroll Down and tap on Check Software update.
  • Tap on OK if there is no Software update.
How do I update software of my Qubo home tab?
  • Tap on Device settings
  • Scroll down and tap on Check software update
  • Tap on Yes for software update
Can I turn off the screen saver mode on my Qubo Home tab?
  • Tap on device setting on the top right corner
  • Toggle off the screen saver to turn off the screen saver mode
Can I adjust the duration of photo display time on the screen saver mode?
  • Tap on device settings on the top right corner.
  • Select the duration for the photo time display according to your preference.
What happens if I tap on Clear Data in Device settings option?

Tapping on Clear Data option will clear all the data, which means it will only delete all the photos you have in your gallery.

Gallery Settings
How do I add Images to my Qubo Home tab?
  • Open Qubo application & tap on Home Tab under Display option
  • Select the images you want to upload in your tab and tap on proceed
  • Select the aspect ratio in which you want to upload your image and Tap on Next
  • Preview the image and tap on proceed. Your image is uploaded on your Home tab
When Qubo Video Door Bell Pro senses motion how will it notify me?
  • Tap on Gallery Icon on your Qubo home tab display
  • Tap on 3 vertical dots on top right corner
  • Tap on Delete option
  • Select the Image and tap on delete
  • Tap on Yes
  • Image is deleted
Can I delete Pre-Loaded Images on my Qubo Home tab?

Yes, you can delete pre-loaded images on your Qubo Home tab device.

Can I put some selected images as screen saver on my Qubo Home tab?
  • Tap on Gallery
  • Tap on 3 vertical dots on top right corner
  • Tap on choose screen saver
  • Select the images you want to put as screen saver
  • Tap on Save
How many photos can I transfer in one go from my mobile to my Qubo home tab?

In one go you can only transfer 10 images at max

Can I upload Videos on my Qubo Home Tab?

No, you cannot upload videos on your Home tab. It supports only static images.