Smart Bullet Cam FAQs

How can I turn on Spot light on my device?

Tap on Spotlight button and then tap on ON button

How to change Recording Setting?

.Tap on Device Setting
Tap on Recording Setting
Choose recording setting as per your preference

How can I change Notification setting?

.Tap on Device Setting
Tap on Notification Setting
Select event notification according to your preference

How to check recording on particular date?

You can check recording of particular date by taping on calendar icon and selecting the date on which recording you want to see

Can I record any live event On Demand?

Yes, by tapping on On-Demand Recording icon and using the same icon you can stop your on-demand recording.

Where Can I see my on-demand recording videos/Images taken?

You can view the same inside the application Gallery

Tap on hamburger menu
Tap on Gallery

What is Timeline Scrubber, what is the use of it & what does color code represent

The timeline scrubber is a timer with a line that indicates a point in time in the scene. You can drag the time scrubber along the timeline to jump to a specific time in the scene/video. Color Code represent the video saved. i.e Green Color represent that Videos are saved in SD Card, Blue color represent that videos are saved on Cloud and White represent that no recordings have been done for that particular time.

What is Activity Zone & How can I set the same?

Activity zone is a smart AI feature which helps you select a designated area and in that particular area whenever there is any motion/person movement you get notifications on your device.

Tap on device setting
Tap on Activity Zone
Tap on Create a new zone
Tap on Plus icon on the screen
Select the area
Tap on save button
Name the zone name and tap on done
Tap on back button and then tap on Yes. Your Activity zone set up is done

How can I check the strength of my Wi-Fi signal and also update my Wi-Fi?

Tap on device setting
Scroll down and tap on Network setting
Tap on Update Wi-Fi Setting to change your Wi-Fi

What is Qubo Bullet Camera?

Qubo Bullet Camera is a smart camera which can be used for surveillance. Its AI features such as motion detection, person detection and Activity Zone can be used for Outdoor areas. This device works with Alexa i.e. you can see Camera live feed on Alexa display devices and can be used for two way calling too.

How to see the Mac Address and Serial Number of the device?

Tap on Device Setting
Scroll Down and tap on About Device
Mac Address and Serial Number should be on the screen.

How Connect Qubo Bullet Cam with Qubo Application?

Before Connecting the device with Application Make sure you have Powered On device and have inserted the SD card in the SD slot.

Install Qubo Home Application
If you already have account registered then Sign In or Else tap on Sign Up, Where you have to fill in all your details and verify email.
Tap on Hamburger Menu
Tap on Add Device
Choose the unit location and Tap on Cameras and Scroll down to tap on Bullet Camera 3MP
Tap on Yes
Name your Device and fill in details
In case of Wi-Fi: Check your Wi-Fi network and Enter your Wi-Fi password and Tap on Proceed with Wi-Fi
*In case of Ethernet: Make sure you have connected your device with Ethernet cable and same cable is also connected to your Wi-Fi router. Tap on Proceed with Ethernet
*Depends on if your model has Ethernet port or not
Wait for a moment and Tap on continue once the process is complete
Your Device is commissioned and ready to use.

Is Qubo Bullet Cam weather resistant?

Yes, it comes with IP66 weather resistant rating and hence is water and dustproof

Does this product come with built in Battery?

No, it does not come with built in battery and hence you have to use Power Adapter to provide device consistent Power supply.

What is the range for 2-way talk? Can I converse across 2 distant locations like home to office?

There is no defined range for 2-way talk. With a strong internet connection, 2-Way talk can work seamlessly.

Does QUBO Bullet Camerahave an audible alarm or siren? When/how is it activated?

Yes (Trigger Alarm). It can be manually activated or you can program it through routines provided in settings.

How to Reset my Qubo bullet Cam?

By pressing on the Reset button on the device for few seconds till you hear device saying “Bullet Cam going in reset mode”

Does Qubo Bullet Camera communicate with my Google Assistant or Amazon Alexa?

Yes, it does support both Amazon Alexa & Google Assistant

What is the Video Resolution of the device?

The device has 1080p of video resolution however Bullet cam 3MP it will be 1296p of video resolution.

How much storage will I get with this device with using MicroSD card?

Using MicroSd card you can get a storage upto 1Tb

Is MicroSd card included in the Box with Device?

No, MicroSd card is not included in the box. Customer has to buy it separately

My SD card is not working; SD card is not supportive

On Application there is an option for format SD card, please format your SD Card. C10, U3, V30, 4K UHD cards only these SD cards are recommended & also check if your card is duplicate or not.

Do I get cloud storage with this device?

Yes, you do get cloud storage with this device

How long would my data be stored on the cloud?

The availability of storage space depends on your subscription plan. For subscribers, once the storage space reaches its limit, older content is automatically purged to make room for new content. However, no data is stored for users on the free subscription plan.

Where are my recordings stored?

If you have SD card, then video recording stores in both Cloud storage & SD card in parallel. In cloud only your EVENT based recordings are stored and On SD card Once recording is full, the system purges older data and rollover the recording, it is FIFO based. If there is no SD card, no recordings can be made. Therefore, an SD card is essential for recording purposes.

Where is the MicroSD card slot on the Device?

You have to first remove the screws using the screw driver given in box to insert the MicroSD Card.