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Explore Qubo Smart Indoor Camera

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Weight
600.00 gm
Dimensions
101.2 x 104 x 184.1 mm
Storage
• 2GB RAM
• 16GB Storage*
• MicroSD slot to support upto 128GB storage

*Some memory will be taken up by OS.
Audio Technology
• Two Far Field mic array with Noise cancellation
• Six-meter range voice activation for Alexa
• Two-way calling
• Hi-Fidelity 5W dual-speaker
• Tap or hold + or - for volume up/down
Screen
2.8inch touchscreen IPS Display
Operating System
Qualcomm® Vision Intelligence Platform
Camera Features
• 3.2MP Camera with 1080p video recording
• Ultra size pixel for superior low light performance
• 10 IR LED for seamless night vision
• Live streaming
• Cloud and local SD card storage
• Motion detection
• Person detection
• Obstruction Detection
• Face detection and recognition
• Ultra-wide 140-degree field of view
• Ambient light sensor
Wi-Fi
• WiFi 2.4GHz 802.11 b/g/n
• BT 4.1 support
• Zigbee support
  1. What is QUBO device?
  2. QUBO device is an Alexa built in Smart Indoor Camera used for 24*7 surveillance, face recognition, motion detection, voice command control, Two way calling feature, Baby Cry Alert, etc.

  3. What smartphone platforms does QUBO Camera support?
  4. ● Android: Version 5.1 and above
    ● iOS: iOS 11 and Above

  5. How far is the range of coverage in night vision?
  6. Qubo Smart Camera device can cover upto 8 meters in depth.

  7. Where is the MAC Address or QR code on QUBO Smart Indoor Camera?
  8. It can be noted on the device screen before commissioning. The MAC address is available in the app. To access the same:
    ● Go to the hamburger menu
    ● Click on my device
    ● Click on the Indoor Camera
    ● Locate option of device info
    ● You’ll get the MAC address of the device.

    Also, QR Code sticker is present on the bottom of the Qubo Smart Indoor Camera.

  9. Can I Connect HDD to QUBO Camera?
  10. No, you can not connect Hard drive to QUBO Camera

  1. Does QUBO Smart Indoor Camera support Wi-Fi Dual Band networks?
  2. The Qubo Smart AI Camera device works only on 2.4 GHz WIFI.

  3. Can I pair/commission QUBO Camera with my mobile using mobile data connection and hotspot?
  4. You can commission the Qubo smart home gadget with a mobile hotspot but later you have to change the device internet connection to your home network, as internet is required for Qubo AI camera.
    Make sure your connected smart device on Wifi is using a hotspot from another mobile. Device shall not be commissioned if you are using the same mobile through which you had given the hotspot.

  5. What if there is no audio saying instruction on how to pair/commission after boot-up camera?
  6. Follow the below steps:
    ● Remove the Qubo Smart Indoor Camera from QUBO app from the device’s setting page.
    ● You’ll be redirected to the “add device” page.
    ● Follow the same commissioning steps to commission the device.

  7. How can I change Wi-Fi details in already commissioned/paired camera?
  8. For Indoor Camera, in order to change the WIFI setting
    ● Go the Indoor Camera’s settings option in the device
    ● Select the WIFI on the device
    ● Set the password

    For Home Security Camera
    ● Scroll down to “WiFI”
    ● Choose the WiFi to which you want your device to be connected.

  9. Can a single user connect/commission more than one QUBO Indoor Camera?
  10. Yes, you can add as many Qubo Smart Indoor Cameras

  1. How can I share access for my Smart Indoor Cameras to other members?
  2. You can do so by sharing login credentials of QUBO app. In order to share the credentials, you need to commission the device by “Create New user” instead of Sign in with Google.

  3. How can I remove members from accessing my devices?
  4. A pop up will appear whenever the limit of login is exceeded. From there you can remove access to existing users and add new ones

  5. Can the other members remove or delete my device?
  6. Yes, as simultaneous logins have the same rights.

  7. Is there any limit on the number of members I can add?
  8. As per Qubo subscription plan you can share your credential for simultaneous logins.

    Also, QR Code sticker is present on the bottom of the Qubo Smart Indoor Camera.

  9. If I have multiple devices configured, can I give specific device access to specific members?
  10. All the simultaneous logins have the same rights.

  11. Can I activate my Qubo connected smart device with another Camera Account?
  12. Yes. Remove the device from the previous account and reset and recommission the device.

  13. What to do if I am not able to register a purchased camera with my login account (after logged in)?
  14. Please follow the instructions on the app for the commissioning of the device. In case the issue persists, please connect with Customer Service on 1800 572 5757

  15. How do I remove QUBO Camera from one account and activate into another account?
  16. Follow the below steps:
    ● Go to the setting of the device.
    ● Remove it from the right top part of the setting screen.

  17. How do I Reset/Factory reset my QUBO Camera?
  18. Hard Reset Procedure 1:
    ● Make sure the camera is booted up
    ● Press Reset Pin for 10 seconds.
    ● Follow the instructions on the camera display screen

    Hard Reset Procedure 2:
    ● Press and hold Reset Pin
    ● Power On camera
    ● Release Reset pin after 5 seconds
    ● Follow the instruction on the camera display screen

  19. Can more than one user connect to a single QUBO Camera device through the app?
  20. Yes, depending on the subscription plan you have, you can do the needful.

  21. How do I create and register accounts with QUBO Camera?
  22. Please download the QUBO app from Play store/IOS. Follow the steps for login credentials and then move ahead.

  23. How do I change the password for QUBO Camera Account?
  24. Follow the below process:
    ● Go to the hamburger menu
    ● Go to my profile option
    ● Locate an option to change the password

  25. What to do if I forgot my password for my QUBO Camera account?
  26. Forget password option is available in the app. (You can also reset the password of Google plus)

  27. What to do if I forgot both my login id and password?
  28. The email ID used for the last login can be accessed. You would need to reset the password. If the Smart camera is commissioned, it needs to be decommissioned first. This will require details from the user for verification purposes.

  29. How do I remove and unsubscribe my QUBO Camera account?
  30. The user needs to click on the profile pic and then manage. By selecting Delete Account from Profile screen, users can delete their Qubo account.

  31. What are all my personal details does QUBO Camera Account will access?
  32. We capture only profile related details like Name, Email id, Contact number, etc. We don’t share this information with any third party and is used only for Qubo based notifications and messages.

  33. What are the mobile settings or data that QUBO Camera Account will get access or control?
  34. Qubo smart security camera will be linked only to the Qubo application.

  35. How close must the Indoor Camera be to my internet router?
  36. The range of distance of the Wi-Fi signal is determined by your router. We recommend keeping the security camera within 30 feet (10 meters max.) of your router. It should be within the 10 meters range without any wall or object. This distance can vary depending on obstacles such as concrete or stucco walls, metallic barriers, or other interference.

  1. How does QUBO Camera Record Video?
  2. The device comes with Artificial Intelligence Technology. You can program it to send commands to associated device i.e. camera to start recording whenever there is a motion/person detection. The device has 2 different ways by which you can trigger recording -
    ● Person Detection
    ● Motion Detection (object/person)

  3. Does QUBO Camera provide environmental monitoring in addition to video monitoring?
  4. There could be multiple issues that your Qubo Indoor Camera device must be facing. Below are some of them:
    ● Device is in offline state
    ● Low Internet connectivity
    ● Muted notification from mobile setting
    ● Didn’t set predefined parameters
    ● Notifications are Off in Phone settings

  5. Why is my QUBO Camera Video in Grey Scale (Black and White)?
  6. You can set the parameter according to your choice/requirement from App settings.
    Below are the steps for the same
    ● Go to Camera Settings
    ● Motion Trigger Sensitivity
    Here, the frequency of notifications can be controlled as below
    ● High – Gives notification for all kind of motions
    ● Low – Gives notifications for only large motions

  7. How can I avoid Motion detection caused by devices like TV, Fan and Tube Light etc?
  8. By creating multiple Zones (where motion is to be monitored), TV, FAN and Tube Light motions can be avoided. Maximum of 5 zones can be created by the user. It detects pets & person’s motion; You can set the parameter according to your choice/requirement from App settings

  9. Why is my QUBO Camera Picture not clear?
  10. Below could be one of the reasons:
    ● Check QUBO camera lens for dirt, dust, spider webs, etc. Clean the lens with a soft and clean cloth. Do not use harsh cleaners or aerosol cleaners that may harm the lens. ● Make sure the QUBO camera is not too far from the router. Also, check for downloading and uploading speeds are more than 2Mbps on mobile and camera respectively

  11. Why is my QUBO Camera Picture Is Too Bright?
  12. Try below remedies to get better illumination with your Qubo Smart Indoor Camera
    Check QUBO camera is directly facing at the source of light, such as the sun or a spot light. Move your security camera to a different location.

  13. Why is my QUBO Camera Picture Is Too Bright?
  14. Try below remedies to get better illumination with your Qubo Smart Indoor Camera
    Check QUBO camera is directly facing at the source of light, such as the sun or a spot light. Move your security camera to a different location

  15. What is the video resolution supported by QUBO smart camera?
  16. Qubo Smart Camera resolution is 3.2MP Camera with 1080p video recording
    For Live Streaming
    ● High – 1080P
    ● Low – 360P
    ● Recorded content – 1080P

  17. What is the maximum size of SD Card supported?
  18. Qubo Smart Indoor Camera supports upto 128 GB of memory cards (Classes 4, 6 and 10)

  1. Does QUBO Camera provide environmental monitoring in addition to video monitoring?
  2. QUBO Indoor Camera provides environment monitoring only by using associated sensors such as Smoke, and Gas sensors.

  3. Does QUBO Camera have an audible alarm or siren? When/how is it activated?
  4. Yes (Trigger Alarm). It can be activated manually or through Alexa. You can even program it through routines provided in settings.

  5. How does QUBO Camera know when I'm home or away?
  6. You can program it through modes available on Application. You have to apply routines as per the requirement. There are three modes available on the app:
    ● Home
    ● Away
    ● Night Modes

  7. When QUBO Camera senses motion how will it notify me?
  8. Whenever a motion is detected, using Edge AI on the camera feed, the camera will start recording and notify you on the QUBO mobile app with a notification.

  9. What are the differences between away, home, and night modes?
  10. Depending upon your location, you can pre-define the actions that you want the device to perform. This is managed through the modes. There are 3 modes:
    • Home: If you are at home you might don’t want any routines.
    • Away: In case you are on Vacation or business trip, then you might have some routines.
    • Night: During night time you might want to set separate routines to secure your home or privacy

  11. What are the advantages of Person detection?
  12. It saves the memory & does not record an empty room. This way, you can save your cloud and SD card storage. Also, you would get the relevant notifications.

  13. How does QUBO camera is useful for me and my family?
  14. a) You can monitor your house, family & pets via 24*7 live feeds to your connected device
    b) You can trigger alarm remotely
    c) Inbuilt Alexa to use your device by giving voice commands
    d) You can use zone fencing for safety & security of your valuables & kids by creating virtual fence
    e) Bluetooth connectivity to enjoy your favorite songs from your mobile play list
    f) Two-way audio enables you to talk to your family members by pressing push to talk button
    g) Obstruction Alert will notify if somebody blocks the view of camera
    h) Baby cry detection keeps you alert of your baby’s activities.
    i) With the help of Qubo Smart Sensors and Qubo Smart Plug, you can add more security and automation to your house.

  1. How do I purchase the QUBO Subscription?
  2. You can purchase subscriptions either through your Mobile app or by visiting Qubo web site. This is applicable for registered users.
    Process 1:
    ● Click on the menu in the mobile app
    ● Go to My Profile
    ● Manage Subscriptions
    ● Subscription Details
    ● Select the plan of your choice
    ● Buy Now.
    You will be directed to Payment Gateway to complete your payment for the selected plan. On successful payment, your plan will be activated in a few minutes.
    Process 2:
    ● Visit Qubo website ● Click on MyQubo ● Login using your email id and password ● Subscription Details ● Select the plan of your choice ● Buy Now.
    You will be redirected to Payment Gateway to complete your payment for the selected plan. On successful payment, your plan will be activated in a few minutes.

  3. How do I cancel QUBO Subscription?
  4. You can cancel your subscription by calling our call center at 1800-572-5757 or writing an e mail  at helpdesk@quboworld.com

  5. How do I renew QUBO Subscription?
  6. Your membership/subscription will be auto renewed each billing cycle after successful charging to your credit card.

  1. How do I download QUBO Camera App from Play store/Appstore?
  2. Follow the below steps
    ● Go to play store
    ● Enter QUBO
    ● Install the application

  3. How do I know QUBO Camera is in Normal or Night Vision?
  4. It will be in greyscale in night mode & coloured in normal mode.

  5. Why can't I watch live video?
  6. Make sure both camera and mobile are connected to the internet. In case the camera displays offline, check the internet connectivity on both camera and mobile.
    Also make sure downloading and uploading speeds are above 2 Mbps on mobile and camera respectively.

  1. Why can't QUBO Indoor Camera hear my voice?
  2. This may happen if the mute button is kept pressed/On which stops the Alexa to hear the voice.

  3. How to setup Alexa in QUBO Indoor Camera?
  4. You can setup Alexa in the following two ways
    While Using Camera:
    ●Go to Camera Settings
    ●Tap on Amazon Alexa
    ●Tap Setup
    In case of Amazon Shopping app is installed and logged in, Alexa will be authorized automatically.
    In case Amazon shopping app is not installed, it will ask for Amazon credentials mail id and password.

  5. How do you enable smart home skills in QUBO Indoor Camera?
  6. Smart Home Skill will be enabled automatically during alexa authorization.
    In other way, user can login to Amazon Alexa app and Search for Skill “QUBO” and enable account link by providing Qubo account details

  7. How does Alexa enhance my experience with the Qubo smart home gadget?
  8. Being an Alexa Built-In device, it is capable of voice interaction (Alexa is voice controlled virtual assistant), music playback, making to-do lists, setting alarms, streaming podcasts, playing audiobooks, and providing weather, traffic, sports, and other real-time information, such as news. Alexa can also control several smart devices using itself as a home automation system.

  1. What is the maximum size of SD Card supported?
  2. Qubo Smart Indoor Camera supports upto 128 GB of memory cards (Classes 4, 6 and 10)

  3. Can I Connect HDD to QUBO Camera?
  4. No, you can not connect Hard drive to QUBO Camera.

  5. Where are my recordings stored?
  6. The Qubo smart AI camera stores your recordings in cloud storage & memory card.

  7. Is memory card provided with QUBO Smart Indoor Camera?
  8. No, you can buy an SD card and use it for recordings.

Subscription Plans

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